Welcome to Bendy Black Cars. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile communication, and transportation services.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
A. Personal Information You Provide Directly
- Name
- Phone number
- Email address
- Pickup and drop-off locations
- Payment details (credit/debit card information, transaction details)
- Identification for high-value charges (required for amounts over $500)
- Communication preferences
- Any additional notes or requests you voluntarily provide (e.g., pet notice)
B. Automatically Collected Information
- IP address
- Device type and browser
- Date/time of your visit
- Website usage and interaction data
- Location data, if enabled on your device
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Confirm your identity for high-value transactions
- Communicate with you about your reservation
- Monitor flight status and coordinate pickups
- Improve customer experience and support
- Send service updates and transaction-related communications
- Maintain safety, security, and operational efficiency
- Comply with legal or regulatory obligations
3. Sharing of Information
We may share your information only as necessary with:
- Our professional drivers (to facilitate your ride and communicate pickup/drop-off details)
- Payment processors for transaction handling
- Legal or regulatory authorities when required by law
- Third-party platforms (e.g., Venmo, Zelle, Cash App) when you choose those payment methods
We do not sell or rent your personal information to third parties for marketing purposes
4. Payment Information
We accept major credit and debit cards (Visa, Mastercard, Amex, Discover), as well as Venmo, Zelle, and Cash App when available. Credit card transactions include a 3.5% fee, and debit card transactions a 1.75% fee.
For prepaid bookings that are canceled, transaction fees will not be refunded.
For charges over $500, we require proof of identification matching the payment method.
5. Data Security
We implement reasonable physical, electronic, and administrative security measures to protect your personal information. However, please understand that no method of data transmission over the internet or method of electronic storage is 100% secure.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, track visits, and gather anonymous usage statistics. You may disable cookies through your browser settings, though this may affect website functionality.
7. Your Rights and Choices
You may:
- Request access to or correction of your personal data
- Opt out of non-essential communications
- Request deletion of your data (subject to legal retention obligations)
- Contact us to understand how your data is used
To exercise these rights, please email us at info@bendyblackcars.com or call 626-283-0005.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them. If you are a parent or guardian and believe we have collected personal data from a child, please contact us.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations or our operations. The revised version will be posted on our website with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Bendy Black Cars
🌐 Website: https://bendyblackcars.com/
📧 Email: info@bendyblackcars.com
📞 Phone: 626-283-0005